![]() Issue: Users who are logged in to Lync Mobile 2013 may experience issues when they try to make VoIP or video calls over Wi-Fi or mobile data connections. Users can join the meeting and see the participant roster but can't connect to audio or video.Īudio or video connections are of poor quality or fail completely in Lync. The meeting is not listed in the meetings page of Lync Mobile 2013. Users are joined to the meeting but are immediately dropped or disconnected. Issue: When users on Microsoft Lync Mobile 2013 try to join an online meeting, they may experience the following issues: Lync Online users can't join online meetings from Lync Mobile 2013 The server name or sign-in address is incorrect. Please check your account information and try again.Ĭan’t connect to the server right now. Issue: When you try to sign in to Microsoft Lync Mobile 2013, you may receive one of the following error messages:Can’t sign in. Users can't sign in to Lync Online by using Lync Mobile 2013 ![]() The Microsoft Support team released the following Knowledge base articles with solutions to these issues: : Darrin Hanson, Microsoft Technical Readiness Engineer The Microsoft Support team recently released the following Knowledge Base articles with solutions to four Lync Mobile 2013 issues. First published on TECHNET on Apr 16, 2013
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